Which method is NOT typically an option for resolving claims disputes?

Resolving claims disputes often involves structured methods aimed at facilitating agreement between the parties involved. Arbitration, mediation, and negotiated settlements are all formalized processes designed to address disputes:

• Arbitration involves a neutral third-party arbitrator who makes a binding decision based on the evidence and arguments presented, offering a conclusive resolution to the dispute.

• Mediation employs a neutral mediator to help both parties reach a voluntary agreement, fostering dialogue while allowing for flexibility in the outcome.

• A negotiated settlement refers to an agreement reached through discussions between the parties, often before any formal proceedings take place.

Personal negotiation directly with the claimant, while a form of interaction, is not typically categorized as a method for resolving formal claims disputes. Instead, it can be seen as an informal approach that lacks the structure and neutrality present in arbitration and mediation. Thus, it does not fit within the conventional framework used for resolving such disputes, making it the correct answer.