Which department regulates automotive damage appraisers in Massachusetts?

The Massachusetts Division of Insurance is responsible for regulating automotive damage appraisers in the state. This division oversees various aspects of the insurance industry, including the licensing and conduct of appraisers who assess vehicle damage. Their role is to ensure that appraisers meet the necessary professional standards and compliance with state laws, which is essential for maintaining the integrity of the insurance process involving automotive claims.

The other options do not hold the same regulatory authority. The Massachusetts Department of Motor Vehicles primarily focuses on vehicle registration, driving licenses, and related services rather than appraiser licensing. The Boston City Council deals with local legislative issues and has no jurisdiction over insurance matters. The Massachusetts Automotive Association represents the interests of automotive businesses, but it does not function as a regulatory body for appraisers. Therefore, the Massachusetts Division of Insurance is the correct choice as it directly oversees the practice of automotive damage appraisal.